Privacy Policy 

Introduction
Information that we collect from you
Use of your information
Disclosure of information
Cookies
Security and Data Protection
Accessing and Updating
Changes to our Privacy Policy
Contact

 

1. Introduction
Grapepip Ltd (registered number: 04351048) whose registered office is at 29 Gay Street, Bath, BA1 2NT (“us”, “we”, “our”) is committed to preserving the privacy of all visitors to www.grapepip.com (referred to as the Website). This privacy policy describes how we use and protect the information that you provide to us.

By registering or placing a bid on the Website, you consent to the collection, use and transfer of your information under the terms of this policy.

2. Information that we collect from you
When you visit, register or place bids on the Website, we collect information about you including your name and contact details. We may also collect information about your usage of our Website as well as information about you from e-mails or letters you send to us during telephone conversations between us.

3. Use of your information
Your information will enable us to provide you with access to all parts of our Website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders and your ongoing account with us. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services. Furthermore, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

4. Disclosure of information
The information you provide to us will be held on our computers in the UK and may be given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties fulfil and deliver orders, process credit card payments and provide support services on our behalf. We will disclose your name, address and credit card details to PayPal for the purposes of processing your credit or debit card payment.

We appreciate that unsolicted commercial mail is a nuisance. We therefore never disclose your details to any third party for marketing purposes. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information your provide to us without your consent.

5. Cookies
Cookies are small amounts of information which we store on your computer/device. By using this site, you agree that we may store and access cookies on your device. 

We use cookies to store your log in credentials (purely a user's identifier which is a number, and a security token) in order to make it easier for you to log on to and use the website during future visits. We also use cookies to monitor the number of visitors to our website. NO PERSONAL INFORMATION is captured or stored. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our website.

6. Security and Data Protection
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. In particular, your information will be stored on a server within a secure data facility and we use internet standard encryption technology known as 128 bit SSL (secure sockets layer). We will retain your information for a reasonable period or as long as the law requires.

7. Accessing and Updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.

8. Changes to our Privacy Policy
Any changes to our privacy policy in the future will be posted to the Website and, where appropriate, through e-mail notification.

9. Contact
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:

Data Controller
GrapePip Ltd
P.O. Box 2772
Melksham
Wiltshire
SN12 6ZG
victoria@grapepip.com
0845 548 580

 

Grapepip Ltd is registered with the Information Commission under the Data Protection Act 1998,
Registration Number Z3494935.

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